We have a highly skilled and experienced workforce that ensures we offer our clients the best service at competitive rates. We have dedicated staff for each client to facilitate direct interaction with the senior managers who independently handle the requirements of the respective clients. Additionally, our clients are also assigned independent labor, delivery vehicles, office/warehouse space, and office automations/IT infrastructure. Our team has an infrastructure to manage regulatory issues, documentation formalities and clearance to optimize the client’s supply chain.
We understand that businesses can reduce their operational costs by 30% to 40% with the right logistics and transportation processes in place. We strive to create that cost benefit for our clients through superior inventory management, pilferage reduction, minimizing physical handling, and ensuring timely delivery of goods. We have put in place sophisticated systems and set time tested processes to achieve all 4 of these goals and ultimately create massive cost savings for our clients.
At Kotechas, we understand how the right software can help save time and cut down the number of errors and expenses drastically. We have therefore invested in an in-house software development team that helps us develop customized accounting and inventory programs to effectively and efficiently manage our operations. The department has helped us successfully design customized end use reports for our respective clients; thus assisting them skyrocket their sales and boost their bottom line.
We believe in transparency and ensure that our clients have visibility of the information they seek all the time. We have an in-house EDP department that constantly provides online, real time inputs and validation with the help of mainframe and desktop computers. Our EDP managers are proficient in handling spreadsheets and/or databases and obtaining reports. Our staff are well trained to work on ERPs like SAP, Tally, Navision, Zoho, Orion, MFGPRO, Microsoft Dynamics, Remco and other prominent platforms.
We have the latest infrastructure in Office Automation i.e. Computers and printers with stabilizer for exclusive use of each department at our workplace. We use stable, secure and high speed broadband connections. All our warehouses are equipped with generators ensuring 24×7 energy supply. We have customized software for inventory management that helps us generate invoices and reports per our clients’ requirements.
We regularly train our staff in using upgraded software, updated legislation (e.g. FSSAI norms), or even updated company policies. We make sure the dedicated team that serves our clients is equipped with the right knowledge and infrastructure to provide high quality and efficient services. We also have provisions of state of the art conference rooms equipped with ideal furniture, overhead projectors, white boards and sound system so that our staff and clients can make optimum use of their valuable time.
We undertake pest control measures at regular intervals to ensure the maximum safety of our clients’ products and the health of our employees.
Our staff is professionally trained in using fire-fighting equipment placed in the warehouse. We have also installed portable fire extinguishers at crucial junctures in all our warehouses
We provide best quality safety equipment such as helmets, gloves and safety shoes to our staff. Our managers constantly monitor whether these requirements are being met at all times.
We follow all Covid-19 safety protocols. Our staff is tested regularly, they undergo daily temperature checks, and have access to hand sanitization stations at all times. We were one of the few logistics operators to provide seamless services to our clients during the pandemic.
We have first aid kits composed of gauzes to syringes, depending on the level of emergency to be addressed.
All our warehouses and offices are under 24 x 7 CCTV remote surveillance. We have records for 30 to 45 days at each warehouse.
All our warehouses have the latest temperature and humidity measuring equipment. The staff handling temperature sensitive commodities are provided with requisite equipment and gear to track the same and take corrective action if required.